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FAQ

Frequently Asked Questions

Websites are a complicated business. We know you have better things to do with your time than to understand everything there is to know about building a website. That's what we're here for! Here's some answers to frequently asked questions, to get you familiar with the process. Contact us for more information. Contact Us Today
What is a domain name?

It’s your website address, better known as your “.com”.

I already own a Domain can I use it on my new site?

Yes, this is very common practice. We can help you direct it to your new site in under 24 hours. If you have email associated with it we can ensure that they will not be lost.

How do I pay for our site?

We accept Visa, MasterCard, and Discover and can even set up to auto bill for your convenience. We can also send monthly invoices to your email address to allow you to make easy monthly payments.

Can I make changes to my site?

Yes, we have hosting plans that allow you to make monthly changes to you site. Or you can opt to pay as you go for changes. Most changes to the site are very minimal in cost and often cost less then $50 to modify.

NEW! We now offer website plans that include content management systems (CMS), which allow you to update your site yourself. These sites require a small amount of technical know-how*, and we offer personalized tutorials to help you use your website effectively

*If you can use Microsoft Word, or other office suite programs, you likely have enough technical know-how to use our CMS.

Can I re-design a site I already own?

Absolutely! In most cases we would just rebuild the site completely and use the content from your existing site. We rebuild it instead of freshening your existing site because it allows for easier modifications later on.

Do you offer logo design?

Yes, we can either create a professional looking logo or use one that you already have designed. The logo is one of the most important pieces to a professional image and it helps brand your business or organization.

How long will it take to build my site?

From the initial website consultation to the website launching we can have your site live between 1 and 2 weeks depending on revisions. If the site is more complex we will inform you of any additional time it will take to give you a finished product. If you need your site up sooner we have a rush design option for an additional fee.

Do I really need Facebook (or other social media) for my business?

Many people see social media as a website where teenagers and “techies” spend too much time, share too many photos, and generally not very business-oriented. Although there is some truth to this, social media, including sites like Facebook, Twitter, Linkedin, and YouTube, are amazingly effective platforms for businesses to reach their customers.

When your business has a social media presence, you are reaching your customers in a unique, genuine way, and you are connecting with them where they spend a large quantity of their time.

Social media offers businesses multiple benefits, including customer engagement, revenue creation, building loyalty with customers, and increase in search engine optimization.

Can you help me get listed in the search engines?

Yes, all hosting packages come with Search Engine listings. What’s the point of having a great looking site if no one can find you on Google.

How reliable is your website hosting?

We have a 99.9% running time. In laymen’s terms we have great reliability and compared to industry standards this is the best you will see.

Still Have Questions?

 Contact us today. One of our staff would be happy to get back to you in 1-2 business days. If you have an urgent matter, please call us at 540-999-6097.

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